Configure DocRecord Logging Level

Setting the logging level:

  1. Verify the DocRecord services have been stopped.
    1. Open services.msc.
    2. Stop the following services:
      1. DocRecord Document Service
      2. DocRecord External Data Service
      3. DocRecord External Data Service (32 bit)
      4. DocRecord Image Service
  2. Navigate to your DocRecord Server installation directory.
    1. Default: C:\Program Files (x86)\Prism Software\DocRecord\Server
  3. The DocRecord_DocumentSvc.exe.config file must be moved or copied out of this directory in order to modify it. Modifying this file requires administrative privileges. One way to get around this is to move the file to your desktop first before modifying. Open this file using Notepad or another file writer.
  4. The following line item can be modified to adjust the (numeric) level of logging done by the service:
    1. <add key="LogLevel" value="2" />
      1. 0 = Debug
      2. 1 = Verbose
      3. 2 = Message
  5. Replace the .config file in the installation directory with your updated config file, then start the services.
  6. NOTE: Other services have their own .config files and can be modified using the same instructions.