HTTP Error 500.19 - Internal Server Error (0x8007052e)

Problem

When you try to access the DocRecord Web Client, you get an error message that is similar to the following:

HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.

Detailed Error Information

• Error Code: 0x8007052e
• Config Error: Can not log on locally to C:\inetpub\wwwroot as user <USERNAME> with virtual directory password
• Config File: \\?\C:\inetpub\temp\apppools\DocRecordWeb\DocRecordWeb.config

Solution

1. Open the Internet Information Services (IIS) Manager (Start > Run > type "inetmgr").
2. Using the navigation pane on the left, browse to Sites > Default Web Site.
3. Right-click on Default Web Site and select Manage Web Site > Advanced Settings.
4. Set the Physical Path Credentials field to Application user (pass-through authentication).
5. Click OK and then OK again.
6. Right-click on Default Web Site and select Manage Web Site > Restart to refresh the changes that were just made.
7. At this point you should be able to reload the DocRecord Web Client page in your browser.