HTTP Error 500.19 - Internal Server Error

Problem

When you try to access the DocRecord Web Client, you get an error message that is similar to the following:

HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.


Detailed Error Information

  • Error Code: 0x80070003
  • Config Error: Cannot read configuration file
  • Config File: \\?\C:\inetpub\wwwroot\DocRecord\web.config

Solution

  1. Using Windows Explorer, navigate to ".\DocRecord" on the installation CD and manually install the DocRecord Web Client.exe.

Applies To

DocRecord 4.1.x or higher.