"Get web client ID failed" error attempting to access DocRecord Web Client on Windows Server 2012 / Windows Server 2012 R2

Problem

When you try to access the DocRecord Web Client, you get an error message that is similar to the following:

Get web client ID failed.  This is often an indication of no web service found on the web server due to a web config issue.

Solution

This error indicates that the HTTP Activation feature needs to be installed on your server hosting the DocRecord Web Server:

1. Open the Server Manager application in Windows (by default, this should be pinned in the Windows taskbar).
   
   
2. Select Add roles and features.
   
   
3. Click Next to navigate through the wizard until you reach the Features screen.
   
   
4. Expand the .NET Framework 4.5 Features section.
   
   
5. Expand the WCF Services section.
   
   
6. Enable the checkbox next to HTTP Activation.
   
   
7. Select Add Features.
   
   
8. Click Next.
   
   
9. Click Install.