DocRecord Panel Process: No connection could be made because the target machine actively refused it 127.0.0.1:1505

Problem

When you try to access ScanPath from the MFP panel, the panel says "Acquiring Job Ticket Data" and eventually goes to a blank screen. In reviewing the ScanPath.log file, you get an error message that is similar to the following:

No connection could be made because the target machine actively refused it 127.0.0.1:1505

Solution

1. From the Start menu, choose All Programs > Prism Software > ScanPath, and then choose ScanPath Configuration Tool.
   
   
2. Click Next until you see the Enable Panel Services settings.
   
   
3. Click the Applications tab.
   
   
4. Disable the DocRecord process.