Content Comparison

SmartInspect Console:

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Setting the logging level:

1. Verify the DocRecord services have been stopped.
   
   1. Open services.msc.
   2. Stop the following services:
      1. DocRecord Document Service
      2. DocRecord External Data Service
      3. DocRecord External Data Service (32 bit)
      4. DocRecord Image Service
2. Navigate to your DocRecord Server installation directory.
   1. Default: C:\Program Files (x86)\
Gurock
3. 1. Prism Software\
SmartInspect Redistributable Console
4. 1. DocRecord\
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6. You can also download the console here: http://www.gurock.com/downloads/smartinspect/siredist-latest.exe
7. Launch the SmartInspectConsole.exe.
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8. Click on TOOLS > OPTIONS, then go to the PIPES tab and enter docrecord
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   2. Click OK to begin listening on the docrecord pipe.
9. Reproduce any issues you are having in any DocRecord module and the live logging should begin to display data.
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10. Once the logging data has been captured, click the SAVE icon to export your log. You can provide this log to support@prismsoftware.com for further assistance
    1. Server
11. The DocRecord_DocumentSvc.exe.config file must be moved or copied out of this directory in order to modify it. Modifying this file requires administrative privileges. One way to get around this is to move the file to your desktop first before modifying. Open this file using Notepad or another file writer.
12. The following line item can be modified to adjust the (numeric) level of logging done by the service:
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    2. <add key="LogLevel" value="2" />
       1. 0 = Debug
       2. 1 = Verbose
       3. 2 = Message
13. Replace the .config file in the installation directory with your updated config file, then start the services.
14. NOTE: Other services have their own .config files and can be modified using the same instructions.