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Server Components

Operating System Platforms Supported

Microsoft Windows Server 2008 R2 (Standard Edition or Higher)
Microsoft Windows Server 2012 (Standard Edition or Higher)
Microsoft Windows Server 2012 R2 (Standard Edition or Higher)

DocRecord Document Server Requirements

The requirements for an installation of the DocRecord Document Server component will vary based on a number of factors, including the number of concurrent users utilizing DocRecord in your organization. Please see the table below to determine the server requirements for your organization, but keep in mind that this is only meant to serve as a guide based on typical volume and throughput of documents.

Number of Concurrent Users	Hardware Requirements	Microsoft SQL Server Edition	Separate Database Server Recommended?
1 to 49	2 CPUs 8 GB RAM	Express	No
50 to 99	4 CPUs 12 GB RAM	Standard	No
100 to 249	6 CPUs 16 GB RAM	Standard	Yes
250 to 499	8 CPUs 24 GB RAM	Standard	Yes
500 to 999	16 CPUs 32 GB RAM	Standard	Yes
1,000+	32 CPUs 64 GB RAM	Enterprise	Yes

In addition, a DocRecord Document Server installation requires the following:

Each processor must be 2 GHz or faster
1.5 GB of free hard disk space for installation files (additional hard disk space required for user data).

A domain controller server may NOT be used as the hardware server for the DocRecord Document Server.

Other Server Components Requirements

The other server components of DocRecord (such as the Capture Server) require at least 1 dedicated hardware server with the configuration listed below:

4 GB of system RAM or greater
1.5 GB of free hard disk space for installation files (additional hard disk space required for storage of actual documents and data)

A domain controller server may NOT be used as the hardware server for the DocRecord server components. Also, in environments with heavy scanning and OCR, it is recommended that the DocRecord Capture Server be loaded on a separate hardware server (same specifications as above).

Additional Software Requirements

Microsoft SQL Server 2008, 2008 R2, 2012, 2014, or 2016 Express Edition or higher (used for DocRecord database) – Purchased, installed, and maintained by customer.

If you are using the SQL Server Express Edition, please note that there are various limitations including a database size limit and the inability to scale up in terms of performance. For this reason, the Standard Edition or higher is recommended for use with DocRecord.

In addition, when the database size limit of the Express Edition is eventually reached and an upgrade to a full edition of SQL Server is required, the customer shall be solely responsible for performing this upgrade. If the customer would like Prism to assist with this SQL Server upgrade process, Prism professional services must be purchased as billable hours.
If you are licensing under the Server/CAL model then at least 1 CAL license is required for each DocRecord concurrent user.

Microsoft .NET Framework 4.6.2

Client Components

Operating Systems Platforms Supported

Microsoft Windows 7 (Professional Edition or Higher)
Microsoft Windows 8.1 (Pro Edition or Higher)
Microsoft Windows 10 (Pro Edition or Higher)

Hardware Platform Requirements

Each workstation running a DocRecord client component (such as the Desktop Client) requires the configuration listed below:

2 GB of system RAM or greater
500 MB of free hard disk space for installation files (additional hard disk space may be required for user data)

Additional Software Requirements

Microsoft .NET Framework 4.6.2