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PrintPath Server

Operating Systems Platforms Supported

Microsoft Windows Server 2008 (Standard Edition and Higher)
Microsoft Windows Server 2008 R2 (Standard Edition and Higher)
Microsoft Windows Server 2012 (Standard Edition and Higher)
Microsoft Windows Server 2012 R2 (Standard Edition and Higher)

Hardware Platform Requirements

The requirements for an installation of the PrintPath Server component will vary based on a number of factors, including the number of printers and print volume in your organization. Please see the table below to determine the server requirements for your organization, but keep in mind that this is only meant to serve as a guide based on typical usage.

Daily

Print Volume

Hardware

Requirements

Microsoft SQL

Server Edition

Separate Database

Server Recommended?

5,000

Pages

2 CPUs

4 GB RAM

Express

No

25,000

Pages

4 CPUs

8 GB RAM

Standard

No

50,000

Pages

4 CPUs

8 GB RAM

Standard

Yes

100,000

Pages

8 CPUs

16 GB RAM

Standard

Yes

300,000

Pages

8 CPUs

16 GB RAM

Standard

Yes

500,000

Pages

16 CPUs

32 GB RAM

Enterprise

Yes

In addition, a PrintPath Server installation requires at least 750 MB of free hard disk space for installation files (additional hard disk space required for user data).

A domain controller server may NOT be used as the hardware server for the PrintPath Server. Also, in environments with heavy printing or multiple locations, it is recommended that the PrintPath Server be loaded on a separate hardware server than the existing print servers.

Additional Software Requirements

Microsoft SQL Server 2008, 2008 R2, 2012, or 2014 (Express Edition and Higher)

If you are using the SQL Server Express Edition, please note that there are various limitations including a database size limit and the inability to scale up in terms of performance. For this reason, the Standard Edition or higher is recommended for use with PrintPath in larger environments.
In addition, when the database size limit of the Express Edition is eventually reached and an upgrade to a full edition of SQL Server is required, the customer shall be solely responsible for performing this upgrade. If the customer would like Prism to assist with this SQL Server upgrade process, Prism professional services must be purchased as billable hours.

Microsoft .NET Framework 4.5.2
Microsoft IIS (Internet Information Services) with FTP Service - Only needed if using scanning related features in FollowPrint Connector
Windows Firewall disabled or port exceptions created for the following: 515, 1616, 5570, 5571, 9119, 9876, 24400, 24500, 24600, 26501, and 50003

PrintPath Printer Monitor Service

Operating Systems Platforms Supported

Microsoft Windows Server 2008 (Standard Edition and Higher)
Microsoft Windows Server 2008 R2 (Standard Edition and Higher)
Microsoft Windows Server 2012 (Standard Edition and Higher)
Microsoft Windows Server 2012 R2 (Standard Edition and Higher)
Microsoft Windows Vista (Business Edition and Higher)
Microsoft Windows 7 (Professional Edition and Higher)
Microsoft Windows 8.1 (Pro Edition and Higher)
Microsoft Windows 10 (Pro Edition and Higher)

Hardware Platform Requirements

Each print server or workstation running the PrintPath Printer Monitor Service requires the configuration listed below:

2 GB of system RAM or greater
200 MB of free hard disk space for installation files (additional hard disk space required for user data)

A domain controller server may NOT be used as the hardware server for PrintPath Printer Monitor Service.

Additional Software Requirements

Microsoft .NET Framework 4.0 (Client Profile)
Windows Firewall disabled or port exceptions created for the following: 515, 5571

PrintPath Notification Agent

Operating Systems Platforms Supported

Microsoft Windows Vista (Business Edition and Higher)
Microsoft Windows 7 (Professional Edition and Higher)
Microsoft Windows 8.1 (Pro Edition and Higher)
Microsoft Windows 10 (Pro Edition and Higher)
Mac OS X (10.8)
Chrome OS

Hardware Platform Requirements

Each workstation running the PrintPath Notification Agent requires the configuration listed below:

2 GB of system RAM or greater
200 MB of free hard disk space for installation files (additional hard disk space required for user data)

Additional Software Requirements

Microsoft .NET Framework 4.0 (Client Profile)